Master Privacy Notice
PERSONAL DATA PRIVACY NOTICE OF CHAROEN POKPHAND FOODS GROUP
1. General Provisions
For the purpose of complying with the Personal Data Protection Act B.E. 2562 (2019) and subordinate laws issued thereunder, including any amendments which may be made thereto, (“Laws on Personal Data Protection”), Charoen Pokphand Foods Group1 (“Company”) has prepared this personal data privacy notice (“Privacy Notice”) to inform you regarding how the Company handles information which can or may identify you, whether directly or indirectly, according to the Laws on Personal Data Protection (“Personal Data”), for instance, the methods by which Personal Data is collected, used, disclosed or dealt with, whether by manual or automated means, such as recording, organization, storage, adaptation or alteration, retrieval, sending, transfer, disclosure or making available by any means, alignment, combination, prohibition of access or restriction, erasure or destruction (“Processing”, “Process”, “Processes” or “Processed”), as well as to notify you of the purposes for such Processing, the retention period of Personal Data, and your rights as the data subject. In this regard, the Company recommends that you read and understand the following terms under the Privacy Notice:
2. The Categories of Persons whom the Company Collects Personal Data and the Sources of Personal Data
2.1 Under this Privacy Notice, the categories of persons from whom the Company collects and Processes Personal Data and the source of such Personal Data are as follows:
Category | Details | Sources of Personal Data | |
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(a) | Customers | Persons who purchase products and/or use the services of the Company and/or those who are expected to purchase products and/or use the services of the Company (prospective customers), or any other persons having similar characteristics such as persons who participate in activities, seminars, or bids, website users, application users, persons who make contact to request to receive information or services from the Company, and persons who provide responses to surveys concerning products and/or services of the Company, etc. They shall also include persons who are related to or are representatives of customers who are juristic persons and persons whose Personal Data appear in the relevant documents and processes. Please see further details in the Privacy Notice for processes relating to customers of CPF Group. |
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(b) | Vendors | Persons who provide quotations for products and/or services to be sold to the Company or have any other relationships of a similar nature with the Company, such as farmers, middlemen, service providers, consultants, experts, academics, lecturers, franchise business operators, participants in business projects, contracting parties or any other persons having similar characteristics, etc. They shall also include natural persons who are related to or act as representatives of the vendors who are juristic persons and persons whose Personal Data appear in the relevant documents and processes. Please see further details in the Privacy Notice for processes relating to the vendors of CPF Group. |
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(c) | Personnel | Persons who work or perform any duties for the Company and receive salary, wages, welfare benefits or any other compensation from the Company, irrespective of what such compensation is called, such as directors, executives, managers, employees, personnel, trainees or any other persons having similar characteristics. They shall include persons related to the personnel of the Company and persons whose Personal Data appear in the relevant documents and processes, such as family members, reference person, and persons who may be contacted in case of emergency, etc. Please see further details in the Privacy Notice for processes relating to the personnel of CPF Group. |
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(d) | Job applicants | Persons who may be selected to be personnel of the Company. They shall include persons relating to the job applicants and persons whose Personal Data are contained in the documents relating to the job applications, such as family members, reference person, and persons who may be contacted in case of emergency, etc. The Company may directly collect Personal Data of the job applicants by itself or obtain the Personal Data from a third party. Please see further details in the Privacy Notice for processes relating to the personnel of CPF Group. |
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(e) | Shareholders or securities holders | Persons who are shareholders or securities holders of the Company, such as bond holders or holders of other types of securities, etc. |
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(f) | General public | Any person who does not fall into the above categories of persons whose Personal Data is Processed by the Company, irrespective of whether such Personal Data is directly received by the Company, automatically collected through the use of Cookies or other technologies, or provided by a third party. An example of such person includes a person whose image is recorded by CCTV or who accesses the Company’s website, etc. |
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2.2 In some cases, the Company may collect your Personal Data by automated means such as the use of Cookies or other similar technologies. For more details, please see the Company’s Cookie Policy
2.3 In collecting your Personal Data, you will be informed of the details as set out in this Privacy Notice, including but not limited to, the lawful basis for the collection, use, disclosure and/or Processing of Personal Data in accordance with the lawful purposes, or in the event that the Laws on Personal Data Protection require your consent for any Processing of Personal Data, the Company will request your explicit consent.
2.4 Where the Company has previously collected your Personal Data before the Laws on Personal Data Protection have become effective, the Company will continue to collect and use your Personal Data in accordance with the original purposes of collection. In this regard, you have the right to withdraw your consent by contacting the Company using the contact details set out in Clause 8 of this Privacy Notice. However, the Company reserves the right to consider your request for the withdrawal of consent and proceed in accordance with the Laws on Personal Data Protection.
3. Collected Personal Data
Your Personal Data that is collected and Processed under this Privacy Notice, regardless of whether such Personal Data was directly provided by you to the Company or automatically collected from you by the Company, or was provided to the Company by third parties, includes the following:
3.1 Personal information, such as first name, last name, date/month/year of birth, age, sex, weight, height, national identification number, photograph, signature, nationality, race, religion, marital status, military status, information concerning family members (such as father, mother, spouse and child), health conditions, biometric data (such as finger print, palm print and facial simulation), etc.
3.2 Contact information, such as address as stated on the national identification card, address as stated in the house registration book, delivery address, billing address, telephone number, fax number, e-mail, social media accounts (e.g. Facebook, Instagram, Twitter, Line ID or third-party service providers, etc.), person who may be contacted in case of emergency, and details of reference person, etc.
3.3 Business information, such as details concerning the customer’s factory (such as name, registration number, location, contact details), car number plate, type of car, Personal Data which is contained in the registry of farmers, copy of document of title, map, latitude and longitude of the farm, terms of trade, etc.
3.4 Information concerning sale and purchase transaction, such as customer code, vendor code, order details (such as the wishlisted product, the quantity and quality), details of the wishlisted product (for example, the net weight, dampness and quality of the raw materials), details of complaints concerning the product (for example, the date of order, type of product, the relevant branch, and the problem that is found), the number of the temporary product receipt, details of delivery and raw materials, number for tracking (traceability system), etc.
3.5 Information concerning payment, such as the monetary amount, the credit limit, the payment terms, the account number, Personal Data which appears in the tax invoice, cheque and cheque stub, payment voucher, receipt, receipt voucher and debit application form, etc.
3.6 Information concerning attention and behavior, such as behavior or trends to purchase products and/or services, user preference on social media, website, or the Company's public relation channels, etc.
3.7 Information that is used as supporting evidence of the execution of transactions and juristic acts, such as Personal Data which appears in a copy of the national identification card, copy of passport, copy of house registration book, copy of change of name certificate, copy of factory license, registration form, copy of documents of title over land, customer’s account opening form, document certifying non-related party, power of attorney, company affidavit, PhorPor. 09/20, map, security documents (such as title deed, bank guarantee, personal guarantee), sale and purchase agreement or any other agreement relating to the transaction, delivery order, copy of lawyer’s license, professional license or business license, copy of military service certificate, copy of bank account book, copy of marriage certificate, copy of birth certificate, form for approval of salary of new staff and monthly staff, medical certificate, result of pre-employment medical check, form for specifying beneficiary, social security application form, letter of consent for personal background check, result of personal background check, employment contract, letter of guarantee for performance of employment contract and related documents (such as certificate of employment specifying job position, copy of civil servant card, certificate of employment specifying salary, copy of business registration, or document on the incorporation of the company containing the name of the guarantor for performance of employment contract as the owner or partner, etc.), directorship agreement and power of attorney, etc.
3.8 Information on education and training, such as academic and training background (such as name of educational institution, program, and year of graduation), academic certificate, transcript, language skills, computer skills, details on training and tests, activities participated in during the time of study, etc.
3.9 Information on job application, such as personal background, history of employment, details which appear in resume/CV, criminal record, position that is being applied for, expected salary, information on job interview, evidence or letter being referred to, and information which appears in the interview assessment (such as assessment result, knowledge and experience, personal characteristics, team work, and ability), etc.
3.10 Information on work and assessment, such as personnel code, position, department, affiliation, chain of command, performance assessment, working behavior, achievement and/or award received, training information, disciplinary action information, details which appear in personnel transfer document of the Company, personnel on loan contract, letter of resignation, and reason for the resignation, etc.
3.11 Information on benefits and remuneration, such as salary, wages, reward, bonus, pension details, welfare, bank account number, guarantor’s details, beneficiary’s details, social security details, provident fund details, tax details, tax deduction details, health benefit details (including for family member) and/or other benefits, Personal Data which appears in medical certificates, annual health reports, maternity leave forms, welfare money lending forms, salary reduction consent letters, receipts, invoices, compensation request forms (for accident and life insurance) and retirement benefit request forms, etc.
3.12 Information on registration statistics, such as starting date, probation end date, working date and time, hours of work, hours of overtime work, annual leave, leave date, leave form, leave details including reasons for such leave, the Company entry and exit record, and usage record of systems of the Company, Driving Behavior Score (only specific position), etc.
3.13 Technical information, such as a log file, IP Address and information regarding using behavior on website that the Company collects through the use of Cookies, and location data (e.g. Global Positioning System (GPS)) or other similar technologies, etc.
3.14 Other information, such as voice recording of conversations, and photo and video recording by means of CCTV, etc.
4. Purposes and Lawful Basis for the Collection, Use, Disclosure and Processing of Personal Data
4.1 The Company Processes your Personal Data for the following purposes and lawful basis (collectively, the “Purposes”):
No | Purposes | Lawful basis of the Processing |
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A. For a purpose relating to selling products and services to customers and other relevant transactions | ||
(1) | For membership registration or customer account opening |
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(2) | For the purpose of membership system management |
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(3) | For the purpose of loyalty reward system management |
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(4) | For entering into agreements for sale and purchase of products and services |
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(5) | For management of customer orders, preparation of products and/or services, and other relevant transactions |
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(6) | For changing information relating to customers and receiving complaints |
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B. For a purpose relating to procurement with vendors, using services of service providers and other relevant transactions | ||
(1) | For procurement and the selection of vendors or any other persons having similar characteristics |
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(4) | For registering new vendors or any other persons having similar characteristics |
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(3) | For execution and management of agreements between the Company and any other contractual parties |
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(4) | For performing obligations under agreements made with vendors or any other persons having similar characteristics |
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C. For a purpose relating to communications and marketing | ||
(1) | For communicating with you. |
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(2) | For public relations and marketing activities of the Company. |
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(3) | For the purpose of Profiling within Charoen Pokphand Group (CP Group) |
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D. For a purpose relating to the analysis of information and the improvement of the quality of the products and services of the Company | ||
(1) | For analyzing and surveying the behavior of customers or any other persons having similar characteristics |
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(4) | For analyzing your use of websites, applications, or other media. |
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E. For a purpose relating to human resource management | ||
(1) | For recruitment, job applicant selection, interview, and any transactions in relation to the recruitment process. |
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(2) | For any other processes in relation to employment such as conducing medical check-ups before commencement of the job, criminal record check, and entering into an employment contract, etc. |
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(3) | For management of welfare and benefit of directors and personnel, including but not limited to welfare money loan, medical expense reimbursement, discounts for directors and personnel, annual physical examination, insurance, and claims related to insurance |
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(4) | For the purpose of the performance of duty of directors and personnel according to the employment contract, employment agreement, appointment contract, or any other contracts entered into with the Company (as the case may be) |
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(5) | For the purpose of salary payment, bonus, remuneration or any other benefits |
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(6) | For the purpose of the management of training personnel |
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F. For a purpose in respect of the management of shares, debentures, and other securities of the Company | ||
(1) | For the collection of the list of shareholders and/or securities holders and checking and managing various matters in respect of the rights and benefits of the shareholders and/or the securities holders |
In case that shareholders and securities holders not desire to provide a consent, the Company reserves the right to take any necessary actions to erase or prevent sensitive Personal Data from being displayed before processing other Personal Data on shareholders and securities holders’ ID. |
G. For the purpose of the Company’s internal audit | ||
(1) | For the purpose of the Company’s internal audit |
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H. For the purpose of compliance with relevant laws which are applicable to the Company and for the establishment of legal claims | ||
(1) | For compliance with relevant laws which are applicable to the Company. |
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(2) | For the establishment of legal claims and any other relevant proceedings. |
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I. For the purpose relating to security | ||
(1) | For monitoring, protecting and ensuring the security of persons and properties of the Company and the general public. |
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J. Any activities that are necessary and beneficial to you and any other purposes | ||
(1) | For the verification to exercise your rights regarding the Personal Data. |
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(2) | For any transaction that is necessary and beneficial to you or those which are directly related to the purposes set forth above. |
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(3) | For other purposes that the Company will notify you of. |
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4.2 Your Personal Data, which the Company will Process for the Purposes set forth in Clause 4.1 above that relate to the compliance with laws or contracts or are necessary for entering into contracts with you, is the data which is necessary for the achievement of the said Purposes. If you do not intend to provide such Personal Data to the Company, there may be legal implications or the Company may not be able to perform its duties pursuant to the contract which has been entered into with you or may not be able to enter into a contract with you (as the case may be). In such event, it may be necessary for the Company to decline to enter into the contract with you or to cancel the sale and purchase or the provision of any relevant services to you, whether in whole or in part.
4.3 In the event that the Company will Process your Personal Data in a manner and/or for purposes which are not consistent with the Purposes set forth above, the Company will put in place additional policies or notifications for the protection of Personal Data and/or send a notice to you to provide explanations concerning such Processing of Personal Data. In this regard, you should review such additional policies or notifications in conjunction with this Privacy Notice (as the case may be).
5. Disclosure of Personal Data
5.1 The Company may disclose your Personal Data in accordance with the Purposes and the rules prescribed under the laws to the following entities and persons:
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(a)Charoen Pokphand Foods Group and Charoen Pokphand Group (CP Group), both in and outside Thailand, including executives, directors, staff, employees and/or relevant in-house personnel, and as necessary on a need-to-know basis for the Processing of your Personal Data.
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(b)Business partners, service providers, and data processors designated or hired by the Company to perform duties in connection with the management/Processing of Personal Data for the Company in the provision of various services, such as personnel’s physical examinations by business partners, information technological services, data recording services, payment services, mailing services, delivery services, printing services, health services, insurance services, training services, data analysis services, research services, marketing services, or any other services which may be beneficial to you or relevant to the Company’s business operations, such as commercial banks, hospitals, life insurance companies, and non-life insurance companies, etc.
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(c)Advisors of the Company, such as legal advisors, lawyers, auditors, or any other internal and external experts of the Company, etc.
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(d)Relevant governmental agencies which have supervisory duties under the laws or which have requested the disclosure pursuant to their lawful powers or relevant to the legal process or which were granted permission pursuant to applicable laws, such as the Department of Labour Protection and Welfare, Department of Skill Development, Department of Empowerment of Persons with Disabilities, Social Security Office, Department of Provincial Administration, Department of Business Development, Department of Intellectual Property, Office of Securities and Exchange Commission, the Stock Exchange of Thailand and subsidiaries of the Stock Exchange of Thailand (such as Thailand Securities Depository Company Limited), Office of the Personal Data Protection Commission, Office of Trade Competition Commission, Royal Thai Police, Office of the Attorney General, court, and Legal Execution Department, etc.
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(e)Customers, vendors, contracting parties of the Company which you have contacted or are relevant to your duty or position, or any other person in similar manners.
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(f)Any persons or other entities that you have given consent to disclose your Personal Data to, such as the disclosure of processed images of activities through various media platforms of the Company to the general public.
5.2 The disclosure of your Personal Data to third parties shall be in accordance with the Purposes or other purposes permitted by law, provided that if the law requires your consent to be provided, the Company will request your prior consent.
5.3 In the event that the Company discloses your Personal Data to third parties, the Company will put in place appropriate safeguards to protect the Personal Data that has been disclosed and to comply with the standards and duties relating to the protection of Personal Data as prescribed by the Laws on Personal Data Protection. Where the Company sends or transfers your Personal Data outside Thailand, the Company will ensure that the recipient country, the international organization or such overseas recipient has a sufficient standard for the protection of Personal Data. In some cases, the Company may request your consent for the transfer of your Personal Data outside Thailand, subject to the requirements under Laws on Personal Data Protection.
6. Retention Period
The Company will retain your Personal Data for the period necessary to fulfil the Purposes for which the Personal Data was Processed, whereby the retention period will vary depending on the Purposes for which such Personal Data was collected and Processed. The Company will retain Personal Data for the period prescribed under the applicable laws (if any) by considering the statute of limitations under the laws for any legal proceedings that may occur from or in relation to the documents or Personal Data collected by the Company and having regard to the Company’s business practices and relevant business in relation to each category of Personal Data.
In this regard, if there is no relevant law specifying the retention period of the Personal Data, the Company will retain your Personal Data for a period not exceeding 10 years, starting from the date your legal relations/transactions with the Company come to an end. However, the Company may retain your Personal Data for a longer period of such time prescribed if the laws permit or such retention of Personal Data is necessary for the establishment of the right of claim of the Company.
After the period of time set forth above has expired, the Company will delete or destroy such Personal Data from the storage or system of the Company and other persons providing services to the Company (if any) or anonymize your Personal Data, unless in the event that the Company can continue to retain such Personal Data as prescribed by the Laws on Personal Data Protection or other applicable laws. In this regard, for additional details regarding the retention period of your Personal Data, you can contact the Company by using the contact details set out in Clause 8 of this Privacy Notice.
7. Your Rights in relation to Personal Data
As the data subject, you have the following rights in relation to your Personal Data, subject to the rules, methods and conditions under the Laws on Personal Data Protection. In this regard, if you wish to make a request to exercise your rights, you can contact the Company by using the contact details set out in Clause 8.of this Privacy Notice.
7.1 Right of Access
You have the right to access your Personal Data and may request that the Company provide you with a copy of such Personal Data in accordance with the requirements under the Laws on Personal Data Protection.
7.2 Right to Data Portability
You have the right to obtain your Personal Data, including to request that your Personal Data is transmitted to another data controller or to you, except where it is technically unfeasible, in accordance with the requirements under the Laws on Personal Data Protection.
7.3 Right to Object
You have the right to raise an objection to the Processing of your Personal Data in certain circumstances prescribed under the Laws on Personal Data Protection.
7.4 Right to Erasure
You may request that the Company delete, destroy or anonymize your Personal Data in certain circumstances prescribed under the Laws on Personal Data Protection.
7.5 Right to Restriction
You have the right to request that the Company restrict the Processing of your Personal Data in certain circumstances prescribed under the Laws on Personal Data Protection.
7.6 Right to Rectification
You have the right to request that your Personal Data be rectified if the Personal Data is inaccurate, not up-to-date or incomplete, or may cause a misunderstanding.
7.7 Right to Withdraw Consent
If the Company relies on your consent as the legal basis for Processing your Personal Data, you have the right to withdraw such consent which has been provided to the Company at any time.
7.8 Right to Lodge a Complaint
If you have any concerns or questions about any aspect of the Company’s practices in relation to your Personal Data, please contact the Company using the contact details set out in Clause 8 of this Privacy Notice. Where there is reason to believe that the Company is in breach of Laws on Personal Data Protection, you have the right to lodge a complaint to the expert committee appointed by the Personal Data Protection Committee in accordance with the rules and methods prescribed under the Laws on Personal Data Protection.
However, the Company reserves the right to consider your request to exercise your rights and act in accordance with the requirements under the Laws on Personal Data Protection.
8. How to Contact the Company
The Company has designated Charoen Pokphand Foods Public Company Limited as the coordinator for matters relating to the Company’s Personal Data protection. If you have any questions or would like to exercise your rights as set out in this Privacy Notice, you may contact the Company using the contact information provided below:
E-mail:
ccooffice@cpf.co.th
Address:
313 C.P. Tower, 12th Floor, Silom Road, Silom, Bangrak, Bangkok 10500
E-mail:
dpooffice@cpf.co.th
Address:
313 C.P. Tower, 12th Floor, Silom Road, Silom, Bangrak, Bangkok 10500
9. Changes to This Privacy Notice
The Company may make changes to this Privacy Notice from time to time to reflect any changes to our Processing of your Personal Data and to comply with any changes to the Laws on Personal Data Protection or any applicable laws. In this regard, the Company will notify you of any significant changes to the Privacy Notice and the amended Privacy Notice through appropriate means. The Company encourages you to review such communication in order to be aware of any changes made to this Privacy Notice from time to time.
FOR PROCESSES RELATED TO CUSTOMERS OF CHAROEN POKPHAND FOODS GROUP
1. General Provisions
For the purpose of complying with the Personal Data Protection Act B.E. 2562 (2019) and subordinate laws issued thereunder, including any amendments which may be made thereto, (“Laws on Personal Data Protection”) Charoen Pokphand Foods Group1 (“Company”) has prepared this Personal Data Privacy Notice for processes related to customers of Charoen Pokphand Foods Group (“Privacy Notice”) to inform you regarding how the Company handles information which can or may identify you, whether directly or indirectly, according to the Laws on Personal Data Protection (“Personal Data”), such as the methods by which Personal Data is collected, used, disclosed or dealt with, whether by manual or automated means, such as recording, organization, storage, adaptation or alteration, retrieval, sending, transfer, disclosure or making available by any means, alignment, combination, prohibition of access or restriction, erasure or destruction (“Processing”, “Process”, “Processes” or “Processed”), as well as to notify you of the purposes for such Processing, the retention period of Personal Data, and your rights as the data subject. In this regard, the Company recommends that you read and understand the following terms under the Privacy Notice:
2. Groups or Categories of Persons whom the Company Collects Personal Data
Under this Privacy Notice, groups or categories of persons from whom the Company collects and Processes Personal Data are as follows:
2.1 Customers which means persons who purchase products and/or use services of the Company and/or those who are expected to purchase products and/or use the services of the Company (prospective customers), or any other persons having similar characteristics, such as persons who participate in activities, seminars, or bids, website users, application users, persons who make contact to request to receive information or services from the Company, and persons who provide responses to surveys concerning products and/or services of the Company, etc.
2.2 Persons related to customers which means persons who are related to or are representatives of customers, such as executives, directors, employees, representatives, attorney-in-fact, or personnel of customers who are juristic persons, including persons whose Personal Data appear in relevant documents and processes, such as managers, purchasers, consignees, and cheque payers, etc.
3. How the Company Collects and Receives your Personal Data
3.1 The Company collects and receives your Personal Data via the following methods:
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(a)Personal Data which you directly provide to the CompanyYou may directly provide your Personal Data to the Company, such as
- When you engage in communications or make enquiries, provide comments or feedbacks to the Company, regardless of whether in written or oral communications through the website, application, by phone, e-mail, fax, mail, by face-to-face interaction or by any other means;
- When you express an intention to purchase products or use services of the Company, enter into a contract with the Company, or deliver documents containing Personal Data to the Company; and
- When you register through the website or the applications which are organized by or on behalf of the Company, including sign-in through third-party service providers; and
- When you participate in marketing activities or joining loyalty reward system, survey, questionnaire, or provide comments or feedbacks on products and/or services, lucky draws, events, or any other activities organized by or on behalf of the Company, etc.
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(b)Personal Data which the Company automatically collects from youThe Company may collect your Personal Data by automated means such as the use of Cookies or other similar technologies. For more details, please see the Company’s Cookie Policy
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(c)Personal Data which the Company receives from third partiesThe Company may receive your Personal Data from third parties, such as
- The collection of information from various service providers of the Company, such as website service providers, application service providers, e-commerce service providers, call center, service providers for public relations and products/services recommendation, and data collection service providers, etc.
- In some cases, the Company may collect your Personal Data from public data sources, data sources containing information relating to your business, or sources containing information relating to trades, irrespective of whether you have disclosed the Personal Data by yourself or have provided consent to somebody else to disclose such Personal Data.
3.2 In collecting your Personal Data, you will be informed of the details as set out in this Privacy Notice, including but not limited to, the lawful basis for the collection, use, disclosure and/or Processing of Personal Data in accordance with the lawful purposes, or in the event that the Laws on Personal Data Protection require your consent for any Processing of Personal Data, the Company will request your explicit consent.
3.3 Where the Company has previously collected your Personal Data before the Laws on Personal Data Protection have become effective, the Company will continue to collect and use your Personal Data in accordance with the original purposes of collection. In this regard, you have the right to withdraw your consent by contacting the Company using the contact details set out in Clause 9 of this Privacy Notice. However, the Company reserves the right to consider your request for the withdrawal of consent and proceed in accordance with the Laws on Personal Data Protection.
4. Collected Personal Data
Your Personal Data that is collected and Processed under this Privacy Notice, regardless of whether such Personal Data was directly provided by you to the Company or automatically collected from you by the Company, or was provided to the Company by third parties, includes the following:
4.1 Personal information, such as first name, last name, nickname, date/month/year of birth, age, sex, national identification number, photograph, and signature, etc.
4.2 Contact information, such as address as stated on the national identification card, address as stated in the house registration book, delivery address, billing address, telephone number, fax number, e-mail, social media accounts (e.g. Facebook, Instagram, Twitter, Line ID or third-party service providers, etc.), and details of person who may be contacted in case of emergency, etc.
4.3 Customer business information, such as details concerning the customer’s factory (such as name, registration number, location, and contact details, etc.), car number plate, and type of car, etc.
4.4 Information concerning sale and purchase transaction, such as customer code, order details (such as the wishlist product, the quantity and quality), details of complaints concerning the product (for example, the date of order, type of product, the relevant branch, and the problem that is found), etc.
4.5 Information concerning payment, such as the monetary amount, the credit limit, the payment terms, the account number, Personal Data which appears in the invoice, tax invoice, receipt, receipt voucher, and debit application form, etc.
4.6 Information concerning attention and behavior, such as behavior or trends to purchase products and/or services, user preference on social media, website, or the Company's public relation channels, etc.
4.7 Information that is used as supporting evidence in the Company’s customer registration or execution of transactions, such as Personal Data which appears in a copy of the national identification card, copy of passport, copy of house registration book, copy of change of name certificate, copy of factory license, registration form, copy documents of title over land, customer’s account opening form, documents certifying non-related parties, power of attorney, copy of company affidavit, copy of PhorPor. 09/20, map, security documents (such as title deed, bank guarantee, and personal guarantee), sale and purchase agreement or any other agreements relating to the transaction, and delivery order, etc.
4.8 Technical information, such as log file, IP Address and information regarding using behavior on website that the Company collects through the use of Cookies, and location data (e.g. Global Positioning System (GPS)) or other similar technologies, etc.
4.9 Other information, such as voice recording of conversations, and photo and video recording by means of CCTV, etc.
5. Purposes and Lawful Basis for the Collection, Use, Disclosure and Processing of Personal Data
5.1 The Company Processes your Personal Data for the purposes under lawful basis as follows (collectively, the "Purposes”):
No | Purposes | Lawful basis of the Processing |
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(a) | For the purpose of analyzing and surveying the behavior of customers or any other persons having similar characteristics |
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(b) | For the purpose of selection of bidders in the product selling of the Company and any management related to the auction |
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(c) | For the purpose of membership registration or customer account opening registration or any other persons having similar characteristics |
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(d) | For the purpose of entering into agreements and providing collateral |
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(e) | For the purpose of management of customer orders or any other persons having similar characteristics |
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(f) | For the purpose of product and/or service preparation and other relevant transactions |
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(g) | For the purpose of changing information relating to customers in the Company’s system |
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(h) | For the purpose of receiving complaints from customers, persons related to the customers, or any other persons having similar characteristics |
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(i) | For the purpose of public relations and marketing activities of the Company |
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(j) | For the purpose of membership system management |
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(k) | For the purpose of loyalty reward system management |
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(l) | For the purpose of Profiling within Charoen Pokphand Group (CP Group) |
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(m) | For the purpose of analyzing your use of websites, applications, or other media in order to improve the quality of services of the Company or for marketing purposes |
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(n) | For the purpose of communicating with customers or any other persons having similar characteristics |
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(o) | For the purpose of complying with the laws relating to the Company’s business and legitimate orders of government agencies and relevant officers |
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(p) | For the purpose of establishment, compliance, exercise or defense of legal claims of the Company |
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(q) | For the purpose of monitoring, protecting and ensuring the security of persons and properties of the Company |
Preventing or suppressing danger to a person’s life, body, or health basis: The Processing of Personal Data is necessary for the benefit in monitoring, preventing, or suppressing any circumstances which may be dangerous to person’s life, body, or health. |
(r) | For any transaction that is necessary and beneficial to you or those which are directly related to the purposes set forth above |
In this regard, where the Laws on Personal Data Protection require your consent for any Processing of Personal Data, the Company will explicitly request the consent from you. |
(s) | For the verification to exercise your rights regarding the Personal Data. |
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(t) | For other purposes that the Company will notify you of |
In this regard, where the Laws on Personal Data Protection require your consent for any Processing of Personal Data, the Company will explicitly request the consent from you. |
5.2 Your Personal Data, which the Company will Process for the Purposes set forth in Clause 5.1 above that relate to the compliance with laws or contracts or are necessary for entering into contracts with you, is the data which is necessary for the achievement of the said Purposes. If you do not intend to provide such Personal Data to the Company, there may be legal implications or the Company may not be able to perform its duties pursuant to the contract which has been entered into with you or may not be able to enter into a contract with you (as the case may be). In such event, it may be necessary for the Company to decline to enter into the contract with you or to cancel the sale and purchase or the provision of any relevant services to you, whether in whole or in part.
5.3 In the event that the Company will Process your Personal Data in a manner and/or for purposes which are not consistent with the Purposes set forth above, the Company will put in place additional policies or notifications for the protection of Personal Data and/or send notice to you to provide explanations concerning such Processing of Personal Data. In this regard, you should review such additional policies or notifications in conjunction with this Privacy Notice (as the case maybe).
6. Disclosure of Personal Data
6.1 The Company may disclose your Personal Data in accordance with the Purposes and the rules prescribed under the laws to the following entities and persons:
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(a)Charoen Pokphand Foods Group and Charoen Pokphand Group (CP Group), both in and outside Thailand, including executives, directors, staff, employees and/or relevant in-house personnel, and as necessary on a need-to-know basis for the Processing of your Personal Data.
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(b)Business partners, service providers, and data processors designated or hired by the Company to perform duties in connection with the management/Processing of Personal Data for the Company in the provision of various services, such as information technological services, data recording services, payment services, mailing services, delivery services, printing services, data analysis services, research services, marketing services, or any other services which may be beneficial to you or relevant to the Company’s business operation.
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(c)Advisors of the Company, such as legal advisors, lawyers, auditors, or any other internal and external experts of the Company.
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(d)Relevant governmental agencies which have supervisory duties under the laws or which have requested the disclosure pursuant to their lawful powers or relevant to the legal process or which were granted permission pursuant to applicable laws, such as Revenue Department, Ministry of Commerce, Office of the Personal Data Protection Commission, Office of Trade Competition Commission, Royal Thai Police, Office of the Attorney General, and court, etc.
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(e)Any persons or other entities that you have given consent to disclose your Personal Data to, such as the disclosure of processed images of activities through various media platforms of the Company to the general public.
6.2 The disclosure of your Personal Data to third parties shall be in accordance with the Purposes or other purposes permitted by law, provided that if the law requires your consent to be provided, the Company will request for your prior consent.
6.3 In the event that the Company discloses your Personal Data to third parties, the Company will put in place appropriate safeguards to protect the Personal Data that has been disclosed and to comply with the standards and duties relating to the protection of Personal Data as prescribed by the Laws on Personal Data Protection. Where the Company sends or transfers your Personal Data outside Thailand, the Company will ensure that the recipient country, the international organization or such overseas recipient has a sufficient standard for the protection of Personal Data. In some cases, the Company may request your consent for the transfer of your Personal Data outside Thailand, subject to the requirements under Laws on Personal Data Protection.
7. Retention Period
The Company will retain your Personal Data for the period necessary to fulfil the Purposes for which the Personal Data was Processed, whereby the retention period will vary depending on the Purposes for which such Personal Data was collected and Processed. The Company will retain Personal Data for the period prescribed under the applicable laws (if any) by considering the statute of limitations under the laws for any legal proceedings that may occur from or in relation to the documents or Personal Data collected by the Company and having regard to the Company’s business practices and relevant business in relation to each category of Personal Data.
In this regard, if there is no relevant law specifying the retention period of the Personal Data, the Company will retain your Personal Data for the period not exceeding 10 years, starting from the date your legal relations/transactions with the Company come to an end. However, the Company may retain your Personal Data for a longer period of such time prescribed if the laws permit or such retention of Personal Data is necessary for the establishment of the right of claim of the Company.
After the period of time set forth above has expired, the Company will delete or destroy such Personal Data from the storage or system of the Company and other persons providing services to the Company (if any) or anonymize your Personal Data, unless in the event that the Company can continue to retain such Personal Data as prescribed by the Laws on Personal Data Protection or other applicable laws. In this regard, for additional details regarding the retention period of your Personal Data, you can contact the Company by using the contact details set out in Clause 9 of this Privacy Notice.
8. Your Rights in relation to Personal Data
As the data subject, you have the following rights in relation to your Personal Data, subject to the rules, methods and conditions under the Laws on Personal Data Protection. In this regard, if you wish to make a request to exercise your rights, you can contact the Company by using the contact details set out in Clause 9 of this Privacy Notice.
8.1 Right of Access
You have the right to access your Personal Data and may request that the Company provide you with a copy of such Personal Data in accordance with the requirements under the Laws on Personal Data Protection.
8.2 Right to Data Portability
You have the right to obtain your Personal Data, including to request that your Personal Data is transmitted to another data controller or to you, except where it is technically unfeasible, in accordance with the requirements under the Laws on Personal Data Protection.
8.3 Right to Object
You have the right to raise an objection to the Processing of your Personal Data in certain circumstances prescribed under the Laws on Personal Data Protection.
8.4 Right to Erasure
You may request that the Company delete, destroy or anonymize your Personal Data in certain circumstances prescribed under the Laws on Personal Data Protection.
8.5 Right to Restriction
You have the right to request that the Company restrict the Processing of your Personal Data in certain circumstances prescribed under the Laws on Personal Data Protection.
8.6 Right to Rectification
You have the right to request that your Personal Data be rectified if the Personal Data is inaccurate, not up-to-date, incomplete, or may cause a misunderstanding.
8.7 Right to Withdraw Consent
If the Company relies on your consent as the lawful basis for Processing your Personal Data, you have the right to withdraw such consent which has been provided to the Company at any time.
8.8 Right to Lodge a Complaint
If you have any concerns or questions about any aspect of the Company’s practices in relation to your Personal Data, please contact the Company using the contact details set out in Clause 9 of this Privacy Notice. Where there is reason to believe that the Company is in breach of Laws on Personal Data Protection, you have the right to lodge a complaint to the expert committee appointed by the Personal Data Protection Committee in accordance with the rules and methods prescribed under the Laws on Personal Data Protection.
However, the Company reserves the right to consider your request to exercise your rights and act in accordance with the requirements under the Laws on Personal Data Protection.
9. How to Contact the Company
The Company has designated Charoen Pokphand Foods Public Company Limited as the coordinator for matters relating to the Company’s Personal Data protection. If you have any questions or would like to exercise your rights as set out in this Privacy Notice, you may contact the Company using the contact information provided below:
E-mail:
ccooffice@cpf.co.th
Address:
313 C.P. Tower, 12th Floor, Silom Road, Silom, Bangrak, Bangkok 10500
E-mail:
dpooffice@cpf.co.th
Address:
313 C.P. Tower, 12th Floor, Silom Road, Silom, Bangrak, Bangkok 10500
10. Changes to This Privacy Notice
The Company may make changes to this Privacy Notice from time to time to reflect any changes to our Processing of your Personal Data and to comply with the changes to the Laws on Personal Data Protection or any applicable laws. In this regard, the Company will notify you of any significant changes to the Privacy Notice and the amended Privacy Notice through appropriate means. The Company encourages you to review such communication in order to be aware of any changes made to this Privacy Notice from time to time.
FOR PROCESSES RELATED TO VENDORS OF CHAROEN POKPHAND FOODS GROUP
1. General Provisions
For the purpose of complying with the Personal Data Protection Act B.E. 2562 (2019) and subordinate laws issued thereunder, including any amendments which may be made thereto, (“Laws on Personal Data Protection”) Charoen Pokphand Foods Group1 (“Company”) has prepared this personal data privacy notice for processes related to vendors of Charoen Pokphand Foods Group (“Privacy Notice”) to inform you regarding how the Company handles information which can or may identify you, whether directly or indirectly, according to the Laws on Personal Data Protection (“Personal Data”), for instance, the methods by which Personal Data is collected, used, disclosed or dealt with, whether by manual or automated means, such as recording, organization, storage, adaptation or alteration, retrieval, sending, transfer, disclosure or making available by any means, alignment, combination, prohibition of access or restriction, erasure or destruction (“Processing”, “Process”, “Processes” or “Processed”), aas well as to notify you of the purposes for such Processing, the retention period of Personal Data, and your rights as the data subject. In this regard, the Company recommends that you read and understand the following terms under the Privacy Notice:
2. Groups or Categories of Persons from whom the Company Collects Personal Data
Under this Privacy Notice, groups or categories of persons from whom the Company collects and Processes Personal Data are as follows:
2.1 Prospective vendors which means persons who may become vendors of the Company, both in the case where such persons have declared intention to enter into a contract and/or will register as vendors of the Company and in the case where the Company collects Personal Data on its own initiative, such as farmers, middlemen, service providers, consultants, experts, academics, lecturers, those who will engage in franchise business, those who are interested to participate in a business project, contracting parties or any other persons having similar characteristics, etc.;
2.2 Vendors which means persons who provide quotations for products and/or services to be sold to the Company or have registered as vendors with the Company or have any other relationships of a similar nature with the Company, such as farmers (both in case of selling products to the Company directly and through the middlemen), middlemen, service providers, consultants, experts, academics, franchise business operators, participants in a business project, contracting parties or any other persons having similar characteristics, etc.; and
2.3 Persons in relation to prospective vendors or vendors which means natural persons who are related to or act as representatives of the prospective vendors or vendors, such as directors, employees, representatives, attorney-in-fact, or personnel of prospective vendors or vendors who are juristic persons, including those whose Personal Data appears in various documents in connection to relevant processes, such as managers, purchasers, consignees, and cheque payers, etc.
3. How the Company Collects and Receives your Personal Data
3.1 The Company collects and receives your Personal Data via the following methods:
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(a)Personal Data which you directly provide to the CompanyYou may directly provide your Personal Data to the Company, such as when you complete and submit forms online through the website specified by the Company or other means, when you enter into a contract with the Company, when you deliver to the Company documents or copies of documents which contain Personal Data, when you make enquiries, provide comments or feedbacks, answer the survey, or send complaints to the Company via telephone, e-mail, fax, mail, or application, etc.
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(b)Personal Data which the Company automatically collects from youThe Company may collect your Personal Data by automated means, such as the use of Cookies or other similar technologies. For more details, please see the Company’s Cookie Policy
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(c)Personal Data which the Company receives from third partiesThe Company may receive your Personal Data from third parties, such as Personal Data collection through the middleman or in some cases, the Company may collect your Personal Data from public data sources, sources containing information relating to your business, or sources containing information relating to trades, etc.
3.2 In collecting your Personal Data, you will be informed of the details as set out in this Privacy Notice, including but not limited to, the lawful basis for the collection, use, disclosure and/or Processing of Personal Data in accordance with the lawful purposes, or in the event that the Laws on Personal Data Protection require your consent for any Processing of Personal Data, the Company will request your explicit consent.
3.3 Where the Company has previously collected your Personal Data before the Laws on Personal Data Protection have become effective, the Company will continue to collect and use your Personal Data in accordance with the original purposes of collection. In this regard, you have the right to withdraw your consent by contacting the Company using the contact details set out in Clause 9 of this Privacy Notice. However, the Company reserves the right to consider your request for the withdrawal of consent and proceed in accordance with the Laws on Personal Data Protection.
4. Collected Personal Data
Your Personal Data that is collected and Processed under this Privacy Notice, regardless of whether such Personal Data was directly provided by you to the Company or automatically collected from you by the Company, or was provided to the Company by third parties, includes the following:
4.1 Personal information, such as first name, last name, date/month/year of birth, age, sex, national identification number, photograph, and signature, etc.
4.2 Contact information, such as address, telephone number, fax number, e-mail, social media accounts (e.g. Facebook, Instagram, Twitter, Line ID or third-party service providers, etc.), and details of person who may be contacted, etc.
4.3 Business information, such as Personal Data which is contained in the registry of farmers, copy of document of title, map, latitude and longitude of the farm, terms of trade, car number plate, and type of car, etc.
4.4 Information concerning sale and purchase transaction, such as vendor code, details of the wishlist product details (for example, the net weight, dampness, and quality of raw materials), the number of the temporary product receipt, details of delivery and raw materials, number for tracking (traceability system), account number, and amount of money, etc.
4.5 Information concerning attention and behavior, such as behavior or trends to purchase products and/or services, user preference on social media, website, or the Company's public relation channels, etc.
4.6 Information that is used as supporting evidence in the Company’s vendor registration or execution of transactions, such as Personal Data which appears in a copy of national identification card, copy of passport, copy of change of name certificate, copy of house registration book, copy of driving license, copy of vehicle registration manual, car number plate, type of car, copy of title deed, copy of power of attorney, copy of company affidavit, invoice, receipt, cheque and cheque stub, payment voucher, copy of lawyer license, copy of professional or business license, etc.
4.7 Technical information, such as log file, IP Address, and information regarding using behavior on website information that the Company collects through the use of Cookies, and location data (e.g. Global Positioning System (GPS)) or other similar technologies, etc.
4.8 Other information, such as voice recording of conversations, and photo and video recording by means of CCTV, etc.
5. Purposes and Lawful Basis for the Collection, Use, Disclosure and Processing of Personal Data
5.1 The Company Processes your Personal Data for the following purposes under lawful basis (collectively, the “Purposes”)
No Purposes Lawful basis of the Processing (a) For the purpose of collection of the list of names of prospective vendors or any other persons having similar characteristics for the procurement of the Company - Contractual basis: Where the prospective vendors wish to enter into a sales or service agreement with the Company by being the parties submitting request or providing Personal Data to the Company.
- Consent basis: Where prospective vendors do not submit request to the Company wishing to enter into a sales or service agreement with the Company but the Company collects Personal Data of prospective vendors by the Company’s own initiative.
(b) For the purpose of registration of prospective vendors or any other persons having similar characteristics - Contractual basis: The Processing of Personal Data is necessary for carrying out the request of prospective vendors or any other persons having similar characteristics in order to register as vendors, for middleman registration, or any other performances in similar means.
(c) For the purpose of report preparation and analysis of information which are necessary for the business operation of the Company - Legitimate interest basis: The Processing of Personal Data is necessary for the legitimate interests of the Company in its business operation, such as the preparation of farmer report, middleman report, product purchase report, and report of the source of production, etc.
(d) For the purpose of procurement and selection of vendors or any other persons having similar characteristics - Contractual basis: The Processing of Personal Data is necessary for carrying out requests for quotation by vendors, or any other persons having similar characteristics, before entering into a sales agreement, service agreement, or any other agreement relating to procurement by the Company.
- Legitimate interest basis: The Processing of Personal Data is necessary for the legitimate interests of the Company in its business operations and for compliance with the Company’s procurement policy, such as the verification of information and qualifications of vendors, etc.
(e) For the purpose of registration of new vendors or any other persons having similar characteristics, including carrying out requests of vendors or any other persons having similar characteristics - Contractual basis: The Processing of Personal Data is necessary for the registration new vendors or any other persons having similar characteristics, including carrying out requests of vendors or any other persons having similar characteristics in the Company’s system, such as the changes of vendor’s information, etc.
- Consent Basis: The Processing of sensitive Personal Data as presented on vendors or any other persons having similar characteristics’ ID, such as religious and blood group, will be undertaken by relying on the consent received from the vendors or any other persons having similar characteristics.
- In case that vendors or any other persons having similar characteristics not desire to provide a consent, the Company reserves the right to take any necessary actions to erase or prevent sensitive Personal Data from being displayed before processing other Personal Data on vendors or any other persons having similar characteristics’ ID.
(f) For the purpose of execution and management of agreements between the Company and any other contractual parties - Contractual basis: The Processing of Personal Data of the contractual party is necessary for carrying out the request of such party who has expressed the intention to enter into an agreement with the Company.
- Legitimate interest basis: The Processing of Personal Data of the contractual party (or any person related to the contractual party, in the event where the contractual party is a juristic person) is necessary for the legitimate interests of the Company in the execution and management of the Company’s agreements, such as the verification of identity and qualifications of contractual party, etc.
(g) For the purpose of performing obligations under agreements made with vendors or any other persons having similar characteristics - Contractual basis: The Processing of Personal Data is necessary for performing obligations under agreements made with vendors or any other persons having similar characteristics, such as ordering of products or services, setting debt and paying for products or services, and receiving products or services, etc.
(h) For the purpose of communicating with vendors or any other persons having similar characteristics - Legitimate interest basis: The Processing of Personal Data is necessary for the legitimate interests of the Company in the business or benefits communication with vendors or any other persons having similar characteristics, such as contacting with vendors or vendor’s representatives in order to receive products or services, etc.
(i) For the purpose of public relations and marketing activities of the Company - Consent basis: Where the Company proceeds with any marketing activities, such as sending marketing messages to vendors, taking photographs or recording videos of vendors in order to process and publicize marketing activities through various channels, the Company will undertake the activities by relying on the consent received from you.
(j) For the purpose of Profiling within Charoen Pokphand Group (CP Group) - Consent basis: Where the Company collects and processes your Personal Data for Profiling within Charoen Pokphand Group (CP Group) to provide the service and/or promote products and services of CP Group.
(k) For the purpose of the Company’s internal audit - Legitimate interest basis: The Processing of Personal Data is necessary for monitoring operations in accordance with internal guidelines or the Company’s Policy
- Legal basis: To act in compliance with the securities and exchange law such as investigation the conflict of interest between Vendors and the Company, etc.
(l) For the purpose of complying with relevant laws which are applicable to the Company’s business and legitimate orders of government agencies and relevant officials - Legal basis: To act in compliance with laws which are applicable to the Company, such as taxation laws, Laws on Personal Data Protection, and legitimate orders of government agencies and relevant officers, such as Office of the Personal Data Protection Commission (PDPC Office), etc.
(m) For the purpose of establishment, compliance, exercise or defense of legal claims, in various stages according to the laws - Legitimate interest basis: The Processing of Personal Data is necessary for the establishment, compliance, exercise or defense of legal claims in various stages according to the law, such as, investigation and/or inquiry by government officials, case preparation, prosecution, and/or pursuit of the case in court, etc.
(n) For the purpose of monitoring, protecting and ensuring the security of persons and properties of the Company - Legitimate interest basis: The Processing of Personal Data is necessary for the legitimate interests of the Company in monitoring, protecting and ensuring the security of properties of the Company. For example, the CCTV footages can be used to prevent loss or damages to the Company’s properties or to track properties or claim damages in case where the properties of the Company are lost or damaged, etc.
Preventing or suppressing danger to a person’s life, body, or health basis: The Processing of Personal Data is necessary for the benefit in monitoring, preventing, or suppressing any circumstances which may be dangerous to a person’s life, body, or health.
(o) For any transaction that is necessary and beneficial to you or those which are directly related to the purposes set forth above. - Legitimate interest basis: The Processing of Personal Data is necessary for the legitimate interests of the Company in carrying out any transactions which are necessary for the Company and/or beneficial to you or directly related to the purposes set forth above.
In this regard, where the Laws on Personal Data Protection require your consent for any Processing of Personal Data, the Company will explicitly request the consent from you.
(p) For the verification to exercise your rights regarding the Personal Data. - Legitimate interest basis: The Processing of Personal Data is necessary for the legitimate interests of the Company to examine and verify your identity upon the request to exercise your rights regarding the Personal Data.
(q) For other purposes that the Company will notify you of. - The Company will notify you of any other purposes that cause the Company to Process your Personal Data other than the purposes set forth above or when the Company changes the original purposes that were set forth.
In this regard, where the Laws on Personal Data Protection require your consent for any Processing of Personal Data, the Company will explicitly request the consent from you.
5.2 Your Personal Data, which the Company will Process for the Purposes set forth in Clause 5.1 above that relate to the compliance with laws or contracts or are necessary for entering into contracts with you, is the data which is necessary for the achievement of the said Purposes. If you do not intend to provide such Personal Data to the Company, there may be legal implications or the Company may not be able to perform its duties pursuant to the contract which has been entered into with you or may not be able to enter into a contract with you (as the case may be). In such event, it may be necessary for the Company to decline to enter into the contract with you or to cancel the sale and purchase or the provision of any relevant services to you, whether in whole or in part.
5.3 In the event that the Company will Process your Personal Data in a manner and/or for purposes which are not consistent with the Purposes set forth above, the Company will put in place additional policies or notifications for the protection of Personal Data and/or send a notice to you to provide explanations concerning such Processing of Personal Data. In this regard, you should review such additional policies or notifications in conjunction with this Privacy Notice (as the case maybe).
6. Disclosure of Personal Data
6.1 The Company may disclose your Personal Data in accordance with the Purposes and the rules prescribed under the laws to the following entities and persons:
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(a)Charoen Pokphand Foods Group and Charoen Pokphand Group (CP Group), both in and outside Thailand, including executives, directors, staff, employees and/or relevant in-house personnel, and as necessary on a need-to-know basis for the Processing of your Personal Data.
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(b)Business partners, service providers, and data processors designated or hired by the Company to perform duties in connection with the management/Processing of Personal Data for the Company in the provision of various services, such as information technological services, data recording services, payment services, mailing services, delivery services, printing services, data analysis services, research services, marketing services, or any other services which may be beneficial to you or relevant to the Company’s business operations.
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(c)Advisors of the Company, such as legal advisors, lawyers, auditors, or any other internal and external experts of the Company, etc.
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(d)Relevant governmental agencies which have supervisory duties under the laws or which have requested the disclosure pursuant to their lawful powers or relevant to the legal process or which were granted permission pursuant to applicable laws, such as Revenue Department, Ministry of Commerce, Office of the Personal Data Protection Commission, Office of Trade Competition Commission, Royal Thai Police, Office of the Attorney General, and court, etc.
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(e)Any persons or any other entities that you have given consent to disclose your Personal Data to.
6.2 The disclosure of your Personal Data to third parties shall be in accordance with the Purposes or other purposes permitted by law, provided that if the law requires your consent to be provided, the Company will request your prior consent.
6.3 In the event that the Company discloses your Personal Data to third parties, the Company will put in place appropriate safeguards to protect the Personal Data that has been disclosed and to comply with the standards and duties relating to the protection of Personal Data as prescribed by the Laws on Personal Data Protection. Where the Company sends or transfers your Personal Data outside Thailand, the Company will ensure that the recipient country, the international organization or such overseas recipient has a sufficient standard for the protection of Personal Data. In some cases, the Company may request your consent for the transfer of your Personal Data outside Thailand, subject to the requirements under Laws on Personal Data Protection.
7. Retention Period
The Company will retain your Personal Data for the period necessary to fulfil the Purposes for which the Personal Data was Processed, whereby the retention period will vary depending on the Purposes for which such Personal Data was collected and Processed. The Company will retain Personal Data for the period prescribed under the applicable laws (if any) by considering the statute of limitations under the laws for any legal proceedings that may occur from or in relation to the documents or Personal Data collected by the Company and having regard to the Company’s business practices and relevant business in relation to each category of Personal Data.
In this regard, if there is no relevant law specifying the retention period of the Personal Data, the Company will retain your Personal Data for a period not exceeding 10 years, starting from the date your legal relations/transactions with the Company come to an end. However, the Company may retain your Personal Data for a longer period of such time prescribed if the laws permit or such retention of Personal Data is necessary for the establishment of the right of claim of the Company.
After the period of time set forth above has expired, the Company will delete or destroy such Personal Data from the storage or system of the Company and other persons providing services to the Company (if any) or anonymize your Personal Data, unless in the event that the Company can continue to retain such Personal Data as prescribed by the Laws on Personal Data Protection or other applicable laws. In this regard, for additional details regarding the retention period of your Personal Data, you can contact the Company by using the contact details set out in Clause 9 of this Privacy Notice.
8. Your Rights in relation to Personal Data
As the data subject, you have the following rights in relation to your Personal Data, subject to the rules, methods and conditions under the Laws on Personal Data Protection. In this regard, if you wish to make a request to exercise your rights, you can contact the Company by using the contact details set out in Clause 9 of this Privacy Notice.
8.1 Right of Access
You have the right to access your Personal Data and may request that the Company provide you with a copy of such Personal Data in accordance with the requirements under the Laws on Personal Data Protection.
8.2 Right to Data Portability
You have the right to obtain your Personal Data, including to request that your Personal Data is transmitted to another data controller or to you, except where it is technically unfeasible, in accordance with the requirements under the Laws on Personal Data Protection.
8.3 Right to Object
You have the right to raise an objection to the Processing of your Personal Data in certain circumstances prescribed under the Laws on Personal Data Protection.
8.4 Right to Erasure
You may request that the Company delete, destroy or anonymize your Personal Data in certain circumstances prescribed under the Laws on Personal Data Protection.
8.5 Right to Restriction
You have the right to request that the Company restrict the Processing of your Personal Data in certain circumstances prescribed under the Laws on Personal Data Protection.
8.6 Right to Rectification
You have the right to request that your Personal Data be rectified if the Personal Data is inaccurate, not up-to-date, incomplete, or may cause a misunderstanding.
8.7 Right to Withdraw Consent
If the Company relies on your consent as the lawful basis for Processing your Personal Data, you have the right to withdraw such consent which has been provided to the Company at any time.
8.8 Right to Lodge a Complaint
If you have any concerns or questions about any aspect of the Company’s practices in relation to your Personal Data, please contact the Company using the contact details set out in Clause 9 of this Privacy Notice. Where there is reason to believe that the Company is in breach of Laws on Personal Data Protection, you have the right to lodge a complaint to the expert committee appointed by the Personal Data Protection Committee in accordance with the rules and methods prescribed under the Laws on Personal Data Protection.
However, the Company reserve the right to consider your request to exercise your rights and act in accordance with the requirements under the Laws on Personal Data Protection.
9. How to Contact the Company
The Company has designated Charoen Pokphand Foods Public Company Limited as the coordinator for matters relating to the Company’s Personal Data protection. If you have any questions or would like to exercise your rights as set out in this Privacy Notice, you may contact the Company using the contact information provided below:
Charoen Pokphand Foods Public Company LimitedE-mail:
ccooffice@cpf.co.th
Address:
313 C.P. Tower, 12th Floor, Silom Road, Silom, Bangrak, Bangkok 10500
Data Protection OfficerE-mail:
dpooffice@cpf.co.th
Address:
313 C.P. Tower, 12th Floor, Silom Road, Silom, Bangrak, Bangkok 10500
10. Changes to This Privacy Notice
The Company may make changes to this Privacy Notice from time to time to reflect any changes to our Processing of your Personal Data and to comply with the changes to the Laws on Personal Data Protection or any applicable laws. In this regard, the Company will notify you of any significant changes to the Privacy Notice and the amended Privacy Notice through appropriate means. The Company encourages you to review such communication in order to be aware of any changes made to this Privacy Notice from time to time.
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FOR PROCESSes RELATED TO personnel OF CHAROEN POKPHAND FOODS GROUP
1. General Provisions
For the purpose of complying with the Personal Data Protection Act B.E. 2562 (2019) and subordinate laws issued thereunder, including any amendments which may be made thereto, (“Laws on Personal Data Protection”) Charoen Pokphand Foods Group1 (“Company”) has prepared this personal data privacy notice for processes related to personnel of Charoen Pokphand Foods Group (“Privacy Notice”) to inform you regarding how the Company handles information which can or may identify you, whether directly or indirectly, according to the Laws on Personal Data Protection (“Personal Data”), for instance, the methods by which Personal Data is collected, used, disclosed or dealt with, whether by manual or automated means, such as recording, organization, storage, adaptation or alteration, retrieval, sending, transfer, disclosure or making available by any means, alignment, combination, prohibition of access or restriction, erasure or destruction (“Processing”, “Process”, “Processes” or “Processed”), as well as to notify you of the purposes for such Processing, the retention period of Personal Data, and your rights as the data subject. In this regard, the Company recommends that you read and understand the following terms under the Privacy Notice:
2. Groups or Categories of Persons whom the Company Collects Personal Data
Under this Privacy Notice, groups or categories of persons from whom the Company collects and Processes Personal Data are as follows:
2.1 Job applicants which means persons who may be selected to be personnel of the Company, whereby the Company may directly collect Personal Data from the job applicants or obtain his/her Personal Data from third parties;
2.2 Personnel which means persons who work or perform any duties for the Company and receive wages, welfare benefits, or any other compensations from the Company, irrespective of what such compensation is called, such as directors, executives, managers, employees, personnel. trainees, or any other persons having similar characteristics, but not including contractors or service providers which are business partners of the Company; and
2.3 Persons related to the job applicants and personnel which means persons related to the job applicants and personnel of the Company, and including persons whose Personal Data appear in the relevant documents and processes, such as family members (e.g., father, mother, spouse, child, and relatives etc.), persons who may be contacted in case of emergency, reference person, beneficiaries, and guarantors, etc.
3. How the Company Collects and Receives your Personal Data
3.1 The Company collects and receives your Personal Data via the following methods:
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(a)Personal Data which you directly provide to the Company
You may directly provide your Personal Data to the Company, such as when you submit job application forms and additional documents for job application to the Company whether by walk-in, apply at job application booth, such as Job Fair Roadshow, or apply through the website specified by the Company and including in the event that you attend a job interview, enter into a contract with the Company, that is required to submit documents containing your Personal Data to the Company. Additionally, the Company may collect necessary personal information from you during your status as a Company personnel.
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(b)Personal Data which the Company automatically collects from youThe Company may collect your Personal Data by automated means, such as the use of Cookies or other similar technologies. For more details, please see the Company’s Cookie Policy
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(c)Personal Data which the Company receives from third partiesThe Company may receive your Personal Data from third parties, such as job application website of third party, your reference person, recruitment company, government agency, educational institution, social media source, or job application form and/or documents of persons related to you as you are a family member, persons who may be contacted in case of emergency, reference person, beneficiary, or guarantor of such person, etc.
3.2 In collecting your Personal Data, you will be informed of the details as set out in this Privacy Notice, including but not limited to, the lawful basis for the collection, use, disclosure and/or Processing of Personal Data in accordance with the lawful purposes, or in the event that the Laws on Personal Data Protection require your consent for any Processing of Personal Data, the Company will request your explicit consent.
3.3 Where the Company has previously collected your Personal Data before the Laws on Personal Data Protection have become effective, the Company will continue to collect and use your Personal Data in accordance with the original purposes of collection. In this regard, you have the right to withdraw your consent by contacting the Company using the contact details set out in Clause 9 of this Privacy Notice. However, the Company reserves the right to consider your request for the withdrawal of consent and proceed in accordance with the Laws on Personal Data Protection.
4. Collected Personal Data
Your Personal Data that is collected and Processed under this Privacy Notice, regardless of whether such Personal Data was directly provided by you to the Company or automatically collected from you by the Company, or was provided to the Company by third parties, includes the following:
4.1 Personal information, such as first name, last name, date/month/year of birth, age, sex, weight, height, identification number, photograph, signature, nationality, race, religion, marital status, military status, family member details (such as father, mother, spouse, and children, etc.), health condition, and biometric data (such as fingerprint, palm print, and face simulation, etc.), etc.
4.2 Contact information, such as address, telephone number, fax number, e-mail, Line ID, and emergency contact person details, and reference person details etc.
4.3 Information on education and training, such as academic and training background (such as institution name, faculty, program, and year of graduation, etc.), academic certificate, transcript, language skills, computer skills, training and test details, and activities participated during the time of study, etc.
4.4 Information on job application, such as personal profile, working experience, details in resume/CV, criminal record, position applied, expected salary, interviewed details, evidence or reference documents, and details as appeared in the interview assessment form (such as assessment results, knowledge and experience, personal characteristics, teamwork, and working potentials), etc.
4.5 Information that is used as supporting evidence in the job application or in execution of juristic acts, such as Personal Data which appears in a copy of the national identification card, copy of passport, copy of change of name certificate, copy of house registration book, copy of military service certificate, copy of bank account book, copy of marriage certificate, copy of birth certificate, form for approval of salary of new staff and monthly staff, medical certificate, result of pre-employment medical check, form for specifying beneficiary, social security application form, letter of consent for personal background check, result of personal background check, employment contract, letter of guarantee for performance of employment contract, and relevant documents (such as certificate of employment specifying job position, copy of civil servant card, certificate of employment specifying salary, copy of business registration or document on the incorporation of the Company containing the name of guarantor for performance of employment contract as the owner or partner, etc.), directorship agreement, and power of attorney, etc.
4.6 Information on work and assessment, such as personnel code, position, department, affiliation, chain of command, performance assessment, working behavior, achievement and/or award received, training information, disciplinary action information, details which appear in personnel transfer document of the Company, personnel on loan contract, letter of resignation, and reason for the resignation, etc.
4.7 Information on benefit and remuneration, such as salary, wages, reward, bonus, pension details, welfare, bank account number, guarantor’s details, beneficiary’s details, social security details, provident fund details, tax details, tax deduction details, health benefit details (including for family member) and/or other benefits, Personal Data which appears in medical certificates, annual health reports, maternity leave forms, welfare money lending forms, salary reduction consent letters, receipts, invoices, compensation request forms (for accident and life insurance) and retirement benefit request form, etc.
4.8 Information on registration statistics, such as starting date, probation end date, working date and time, hours of work, hours of overtime work, annual leave, leave date, leave form, leave details including reasons for such leave, the Company entry and exit record, and usage record of systems of the Company, Driving Behavior Score (only specific position), etc.
4.9 Technical information, such as log file, IP Address, information that the Company collects through the use of Cookies, and location data (e.g. Global Positioning System (GPS)) or other similar technologies, etc.
4.10 Other information, such as voice recording of conversations, and photo and video recording by means of CCTV, etc.
5. Purposes and Lawful Basis for the Collection, Use, Disclosure and Processing of Personal Data
5.1 The Company Processes your Personal Data for the purposes under lawful basis as follows (collectively, the “Purposes”)
No | Purposes | Lawful basis of the Processing |
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(a) | For the purpose of recruitment, job applicant selection, interview, and any transactions in relation to the recruitment process |
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(b) | For the purpose of salary and benefit approval for the Company’s employees |
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(c) | For the purpose of any other processes in relation to employment and placement of an employee into work, such as conducting medical check-ups before commencement of the job, beneficiary specification, social security registration, criminal record check, entering into an employment contract, and entering into a work guarantee contract, etc. |
As for the guarantor for performance of employment contract, the Processing of Personal Data of the guarantor for performance of employment contract is necessary for the entry into a guarantee contract which the guarantor for performance of employment contract is a party. |
(d) | For the purpose of management of welfare and benefit of personnel, including but not limited to welfare money loan, medical expense reimbursement, discounts for personnel, annual physical examination, insurance, and claims related to insurance |
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(e) | For the purpose of the performance of duty of personnel according to the employment contract, employment agreement, appointment contract, or any other contracts entered into with the Company |
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(f) | For the purpose of record of working time, payment of salary, bonus, remuneration or any other benefits |
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(g) | For the purpose of the Company’s internal audit |
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(h) | For the purpose of the compliance with the laws relating to human resource management and legitimate orders of government agencies and relevant officers |
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(i) | For the purpose of assessment of work or duty of the employees |
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(j) | For the purpose of the management of training personnel, including but not limited to the collection of the names of persons who wish to attend the training, and the operation and management of registration and other facilities |
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(k) | For the purpose of personnel transfer and secondment |
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(l) | For the purpose of human resources management in other aspects, such as disciplinary punishment, termination of employment, resignation, and retirement, etc. |
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(m) | For the purpose of communications with the job applicants, personnel and persons related to the personnel |
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(n) | For the purpose of establishment, compliance, exercise or defense of legal claims of the Company |
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(o) | For the purpose of monitoring, protecting and ensuring the security of persons and properties of the Company. |
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(p) | For public relations and marketing activities of the Company. |
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(q) | For any transaction that is necessary and beneficial to you or those which are directly related to the purposes set forth above. |
In this regard, where the Laws on Personal Data Protection require your consent for any Processing of Personal Data, the Company will request for your explicit consent. |
(r) | For the verification to exercise your rights regarding the Personal Data |
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(s) | For other purposes that the Company will notify you of |
In this regard, where the Laws on Personal Data Protection require your consent for any Processing of Personal Data, the Company will explicitly request the consent from you. |
5.2 Your Personal Data which the Company will Process for the Purposes set forth in Clause 5.1 above that relate to the compliance with laws or contracts or are necessary for entering into contracts with you, is the data which is necessary for the achievement of the said Purposes. If you do not intend to provide such Personal Data to the Company, there may be legal implications or the Company may not be able to perform its duties pursuant to the contract which has been entered into with you or may not be able to enter into a contract with you (as the case may be). In such event, it may be necessary for the Company to decline to enter into the contract with you or to cancel the sale and purchase or the provision of any relevant services to you, whether in whole or in part.
5.3 In the event that the Company will Process your Personal Data in a manner and/or for purposes which are not consistent with the Purposes set forth above, the Company will put in place additional policies or notifications for the protection of Personal Data and/or send notice to you to provide explanations concerning such Processing of Personal Data. In this regard, you should review such additional policies or notifications in conjunction with this Privacy Notice (as the case maybe).
6. Disclosure of Personal Data
6.1 The Company may disclose your Personal Data in accordance with the Purposes and the rules prescribed under the laws to the following entities and persons:
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(a)Charoen Pokphand Foods Group and Charoen Pokphand Group (CP Group), both in and outside Thailand, including executives, directors, staffs, employees and/or relevant in-house personnel, and as necessary on a need-to-know basis for the Processing of your Personal Data.
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(b)Business partners, service providers, and data processors designated or hired by the Company to perform duties in connection with the management/Processing of Personal Data for the Company in the provision of various services, such as employee’s medical check by business partners, information technological services, data recording services, payment services, mailing services, delivery services, printing services, health services, insurance services, training services, data analysis services, research services, marketing services, or any other services which may be beneficial to you or relevant to the Company’s business operation, such as commercial bank, hospital, life insurance company, and non-life insurance company, etc.
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(c)Advisors of the Company, such as legal advisors, lawyers, auditors, or any other internal and external experts of the Company.
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(d)Relevant governmental agencies which have supervisory duties under the laws or which have requested the disclosure pursuant to their lawful powers or relevant to the legal process or which were granted permission in pursuant to applicable laws, such as Department of Labour Protection and Welfare, Department of Skill Development, Department of Empowerment of Persons with Disabilities, Social Security Office, Department of Provincial Administration, Department of Business Development, Department of Intellectual Property, Office of Securities and Exchange Commission, the Stock Exchange of Thailand and subsidiaries of the Stock Exchange of Thailand (such as Thailand Securities Depository Company Limited), Office of the Personal Data Protection Commission, Office of Trade Competition Commission, Royal Thai Police, Office of the Attorney General, court, and Legal Execution Department, etc.
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(e)Customers, vendors, contracting parties of the Company which you have contacted or are relevant to your duty or position, or any other persons in similar manners.
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(f)Any persons or any other entities that you have given consent to disclose your Personal Data to.
6.2 The disclosure of your Personal Data to third parties shall be in accordance with the Purposes or other purposes permitted by law, provided that if the law requires your consent to be provided, the Company will request for your prior consent.
6.3 In the event that the Company discloses your Personal Data to third parties, the Company will put in place appropriate safeguards to protect the Personal Data that has been disclosed and to comply with the standards and duties relating to the protection of Personal Data as prescribed by the Laws on Personal Data Protection. Where the Company sends or transfers your Personal Data outside Thailand, the Company will ensure that the recipient country, the international organization or such overseas recipient has a sufficient standard for the protection of Personal Data. In some cases, the Company may request your consent for the transfer of your Personal Data outside Thailand, subject to the requirements under Laws on Personal Data Protection.
7. Retention Period
The Company will retain your Personal Data for the period necessary to fulfil the Purposes for which the Personal Data was Processed, whereby the retention period will vary depending on the Purposes for which such Personal Data was collected and Processed. The Company will retain Personal Data for the period prescribed under the applicable laws (if any) by considering the statute of limitations under the laws for any legal proceedings that may occur from or in relation to the documents or Personal Data collected by the Company and having regard to the Company’s business practices and relevant business in relation to each category of Personal Data.
In this regard, if there is no relevant law specifying the retention period of the Personal Data, the Company will retain your Personal Data for the period not exceeding 10 years, starting from the date your legal relations/transactions with the Company come to an end. However, the Company may retain your Personal Data for a longer period of such time prescribed if the laws permit or such retention of Personal Data is necessary for the establishment of the right of claim of the Company.
After the period of time set forth above has expired, the Company will delete or destroy such Personal Data from the storage or system of the Company and other persons providing services to the Company (if any) or anonymize your Personal Data, unless in the event that the Company can continue to retain such Personal Data as prescribed by the Laws on Personal Data Protection or other applicable laws. In this regard, for additional details regarding the retention period of your Personal Data, you can contact the Company by using the contact details set out in Clause 9 of this Privacy Notice.
8. Your Rights in relation to Personal Data
As the data subject, you have the following rights in relation to your Personal Data, subject to the rules, methods and conditions under the Laws on Personal Data Protection. In this regard, if you wish to make a request to exercise your rights, you can contact the Company by using the contact details set out in Clause 9 of this Privacy Notice.
8.1 Right of Access
You have the right to access your Personal Data and may request that the Company provide you with a copy of such Personal Data in accordance with the requirements under the Laws on Personal Data Protection.
8.2 Right to Data Portability
You have the right to obtain your Personal Data, including to request that your Personal Data is transmitted to another data controller or to you, except where it is technically unfeasible, in accordance with the requirements under the Laws on Personal Data Protection.
8.3 Right to Object
You have the right to raise an objection to the Processing of your Personal Data in certain circumstances prescribed under the Laws on Personal Data Protection.
8.4 Right to Erasure
You may request that the Company delete, destroy or anonymize your Personal Data in certain circumstances prescribed under the Laws on Personal Data Protection.
8.5 Right to Restriction
You have the right to request that the Company restrict the Processing of your Personal Data in certain circumstances prescribed under the Laws on Personal Data Protection.
8.6 Right to Rectification
You have the right to request that your Personal Data be rectified if the Personal Data is inaccurate, not up-to-date, incomplete, or may cause a misunderstanding.
8.7 Right to Withdraw Consent
If the Company relies on your consent as the lawful basis for Processing your Personal Data, you have the right to withdraw such consent which has been provided to the Company at any time.
8.8 Right to Lodge a Complaint
If you have any concerns or questions about any aspect of the Company’s practices in relation to your Personal Data, please contact the Company using the contact details set out in Clause 9 of this Privacy Notice. Where there is reason to believe that the Company is in breach of Laws on Personal Data Protection, you have the right to lodge a complaint to the expert committee appointed by the Personal Data Protection Committee in accordance with the rules and methods prescribed under the Laws on Personal Data Protection.
However, the Company reserve the right to consider your request to exercise your rights and act in accordance with the requirements under the Laws on Personal Data Protection.
9. How to Contact the Company
The Company has designated Charoen Pokphand Foods Public Company Limited as the coordinator for matters relating to the Company’s Personal Data protection. If you have any questions or would like to exercise your rights as set out in this Privacy Notice, you may contact the Company using the contact information provided below:
E-mail:
ccooffice@cpf.co.th
Address:
313 C.P. Tower, 12th Floor, Silom Road, Silom, Bangrak, Bangkok 10500
E-mail:
dpooffice@cpf.co.th
Address:
313 C.P. Tower, 12th Floor, Silom Road, Silom, Bangrak, Bangkok 10500
10. Changes to This Privacy Notice
The Company may make changes to this Privacy Notice from time to time to reflect any changes to our Processing of your Personal Data and to comply with the changes to the Laws on Personal Data Protection or any applicable laws. In this regard, the Company will notify you of any significant changes to the Privacy Notice and the amended Privacy Notice through appropriate means. The Company encourages you to review such communication in order to be aware of any changes made to this Privacy Notice from time to time.
This Privacy Notice shall be effective from 1 September 2020.
Version 1.5 (Latest Updated July 1, 2024)
1 Charoen Pokphand Foods Group means any one or more of the following juristic entities: (1) Charoen Pokphand Foods Public Company Limited; (2) CPF (Thailand) Public Company Limited; (3) C.P. Merchandising Company Limited; (4) CPF Global Food Solution Public Company Limited; (5) Chester’s Food Company Limited; (6) CPF Food and Beverage Company Limited; (7) CPF Restaurant and Food Chain Company Limited; (8) CPF Food Research and Development Center Company Limited; (9) International Pet Food Company Limited; (10) CPF Training Center Company Limited; (11) Bangkok Produce Merchandising Public Company Limited; (12) CPF IT Center Company Limited; (13) CPF Food Network Company Limited; (14) CP-Meiji Company Limited; (15) Suansomboon Company Limited; (16) CP Hilai Harbour Company Limited; (17) Tacharm Agricultural Industry Company Limited; and/or (18) Any Subsidiary Companies of Charoen Pokphand Foods Public Company Limited as listed in the annual report of Charoen Pokphand Foods Public Company Limited.
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